Transforming Processes. Optimising Business. Managing Risk.

SMAT Consulting helps businesses achieve operational excellence through digital transformation, ERP/CRM solutions, and strategic process optimisation. Whether you’re in the public or private sector, we align technology with your business goals.

Proven Industry Expertise

Decades of experience across telecoms, finance, education, and manufacturing.

Data-Driven & Strategic

We use KPIs, lean methodologies, and continuous improvement to deliver measurable results.

Global Reach, Local Focus

Onshore, nearshore, and offshore delivery for maximum flexibility and efficiency.

About Us

Your Strategic Partner in Transformation

At SMAT Consulting, we’re committed to transforming the way businesses operate. With a deep focus on business process management and risk controls, we support our clients with tailored digital solutions that deliver real results.

More About us

SMAT Consulting’s focus lies in optimising business processes and enhancing operational risk management. With experience in providing transformative consulting services, our team excels in deploying ERP / CRM strategies and analytical methodologies that drive efficiency and foster strong client relationships.
At SMAT CONSULTING, we are dedicated to transforming Business Process Management and Risk & Controls for both public and private sector clients. Our expertise in digital transformation enables us to navigate the complexities of ERP systems and compliance regulations. This experience solidifies our competency in aligning technology solutions with business objectives, ensuring robust process improvement and effective stakeholder engagement.

We are committed to providing our clients with proven strategies, tactics, and tools to optimise their business across their chosen market segment. Our focus is on ensuring that all business change and transformation processes, such as Strategic Execution, Financials, Human Resources, Marketing, Sales, Engineering, and Supply Chain, are aligned with the company’s strategic objectives, continuously improve results, and are sustainable. Optimising global manufacturing, distribution, and supply chains is one of our specialities.

Optimisation is about refining the performance of each process and organisation, whether horizontal or vertical. Utilising our unique set of lean business tools, such as business process re-engineering, KPIs, and Continuous Improvement programs, we identify performance gaps in a company’s processes and make recommendations on immediate opportunities, medium-term remedies, and longer-term strategies. Our consultants work closely with our clients throughout the optimisation process.
Our aspiration is simple: to be the best at what we do and help our clients succeed. To achieve this, we foster local accountability for client success while leveraging our global strength and onshore, nearshore, and offshore delivery capabilities to deliver the right blend of solutions for our clients. We differentiate ourselves by our approach — approachable, flexible, and easy to do business with.

Our Consultants

Expertise You Can Trust

Our consultants are seasoned professionals with hands-on experience in leading transformation projects across multiple sectors. Their diverse backgrounds and practical knowledge make them uniquely equipped to drive strategic and operational success.

Our consultants:

Are experts in digital business transformation and process re-engineering in:
- Financial Services
- Telecommunications
- Manufacturing
- Education
- General Insurance
- Government and Public Sector
Have worked in or led ISO certification programs
Are experienced in financial and operational restructuring
Have developed new process lines across multiple industries
Rationalised global supply chains for multinational corporations
Implemented change management and performance management systems in organisations of all sizes
Led dozens of organisational design and development projects

Our Services

What We Do

At SMAT Consulting, we help organisations improve the way they operate, compete, and grow.

Business Process Optimisation

We refine internal operations using lean tools and analytics for enhanced performance and profitability.

Operational Risk & Control

We help organisations improve governance, risk management, and internal controls.

ERP/CRM Strategy & Implementation

From selection to deployment, we guide you through successful ERP/CRM integration.

Process Re-engineering & Lean Transformation

We identify inefficiencies and redesign processes for faster, better outcomes.

Organisational Design & Development

Structuring your teams for agility, performance, and growth.

Performance Management Systems

We install performance frameworks that align daily activities with strategic goals.

ISO Certification Support

We help you prepare for, achieve, and maintain relevant ISO certifications.

Financial & Operational Restructuring

We develop and implement strategies to stabilise and revitalise struggling units.

Change Management Programs

Engaging people and processes to successfully transition during major transformations.

Testimonials

What Our Clients Say

Our clients trust us to deliver results that matter. From public institutions to multinational corporations, we’ve earned a reputation for excellence, reliability, and impactful transformation. Here’s what a few of them had to say.

Average Ratings

0 / 5.0

Ratings

Google Reviews

“SMAT Consulting helped us streamline operations across 3 continents. Their expertise in ERP systems is unmatched.”

— Global Supply Director,

Manufacturing Company

“Their consultants don’t just advise — they roll up their sleeves and work with you.”

— Head of Operations

Public Sector Agency

“Thanks to SMAT, we achieved ISO certification and improved process compliance across departments.”

— Quality Assurance Manager

Non-Profit

“They delivered everything promised — and more. Clear communication, great execution, fantastic results.”

— CFO, Education

Telecom Firm

Brands We've Worked With

Trusted By Industry Leaders

We’ve worked with organisations across various sectors — from government bodies to multinational corporations. Here are some of the companies our consultants have supported:

Let’s Work Together

Whether you’re seeking transformation, optimisation, or risk control — we’re ready to support your vision. Reach out to start the conversation.